Virtual assistant services for admin, support and growth
Our virtual assistant services give you a remote assistant for the work that eats your week: inbox and calendar, customer support, social media, data entry and research. There’s no checkout. You book a free consultation, get a written quote, and pay by invoice.
- Free consultation
- Written quote
- Pay by invoice
- Card or crypto
Assistant services
Live from the Virtual assistants section: the roles you can book a consultation for.
Virtual assistants: coming soon
What a virtual assistant can take on
Admin and inbox
Email triage, calendar and meeting scheduling, travel bookings, document formatting and follow-ups.
Customer support
Answering tickets, emails and chats from your templates, and passing tricky cases to you.
Social media
Scheduling posts, replying to comments and messages, and monthly reports.
Data entry
CRM updates, spreadsheet clean-up, product listings and order processing.
Research
Lead lists, competitor and price checks, supplier research and summaries.
Online store operations
Order follow-ups, listing updates, stock checks and customer emails.
Virtual assistant roles and the tools they use
| Role | Typical tasks | Tools they often work in |
|---|---|---|
| Admin assistant | Inbox, calendar, travel, documents, follow-ups | Gmail or Outlook, Google Calendar, Google Docs, Microsoft 365 |
| Customer support | Tickets, emails and chats from your templates; returns and order questions | Helpdesks such as Zendesk, Freshdesk or Gorgias; shared inboxes |
| Social media assistant | Scheduling posts, replies, simple graphics, monthly reports | Meta Business Suite, scheduling tools, Canva |
| Data entry | CRM updates, spreadsheets, product data, invoices | Google Sheets, Excel, HubSpot, Airtable |
| Research assistant | Lead lists, competitor and price checks, supplier research | Google Sheets, web research, LinkedIn |
| Store assistant | Listings, order follow-ups, stock checks, customer emails | Shopify or WooCommerce admin, marketplaces |
Who uses virtual assistant services
Founders and solo owners
Hand off the admin so your hours go to sales, product and clients.
Online stores
Keep customer emails, orders and listings moving, including during busy seasons.
Agencies and consultants
Add capacity for reporting, research and client admin without hiring full time.
Small teams
Give a busy team a shared assistant for the tasks nobody has time for.
From first call to first invoice
Book a free consultation
Tell us about the work on the consultation form. There is nothing to pay at this stage.
Get a written quote
We send a quote that sets out the tasks, the hours and the price, so you know exactly what you’re agreeing to.
Start working together
Your assistant gets the access and instructions they need, and you agree how you’ll communicate and report.
Pay by invoice
Invoices can be paid with a card or crypto through Cryptomus (USDT, BTC, ETH and more).
What to prepare for the consultation
The better we understand the work, the more accurate the quote. You don’t need a perfect job description; a rough list and a few examples are enough.
If you already have written instructions (even short ones) or templates, bring them. They speed up the start.
A VA service, a freelancer or an in-house hire?
| Onlineselling assistant | Freelance marketplace | In-house hire | |
|---|---|---|---|
| Getting started | Free consultation, then a written quote | Post a job and screen candidates yourself | Recruit, interview, contract |
| Pricing | Set out in the quote, paid by invoice | Per freelancer, hourly or fixed | Salary plus overheads |
| Best for | Ongoing tasks you want handled to a clear scope | One-off or specialist projects | Full-time roles at the heart of the business |
How to get the most from your assistant
Assistants do their best work with clear instructions and quick feedback. A few habits make a big difference in the first month:
- Write down how each task is done, even in a few bullet points, and keep it updated.
- Use one channel for requests so nothing gets lost between email and chat.
- Start with a few tasks and add more once those run smoothly.
- Review together each week for the first month: what went well, what to change.
- Give feedback early. Small corrections in week one save hours later.
Virtual assistant services: FAQ
What does a virtual assistant do?
A virtual assistant works remotely on tasks like email and calendar, customer support, social media, data entry and research, using your tools and your instructions.
How much do virtual assistant services cost?
It depends on the tasks and hours. After a free consultation you get a written quote with the price, so there are no surprises.
How do I pay?
By invoice, with a card or with crypto through Cryptomus. There is no checkout for assistant services.
What do I need to share with my assistant?
Only the access each task needs. Use separate logins or a password manager rather than sharing your own passwords, and remove access when it’s no longer needed.
What shouldn't I delegate?
Decisions that need your judgment, final approval of payments and anything legally sensitive. Delegate the preparation; keep the sign-off.
Can I change the tasks later?
Yes, by agreement. The scope is set in the written quote; tell us what’s changing and we’ll update it.
Can my assistant work during my business hours?
Tell us the hours and time zone you need covered during the consultation. The written quote states the hours your assistant works.
Tell us what’s taking your time
Book a free consultation. You’ll get a written quote before anything starts.
Assistant work starts after a free consultation and a written quote; there is no checkout. Payment is by invoice.